How to Fix the Disney Plus Firestick App Not Working Issues?

Disney Plus is currently one of the most in-demand video content services worldwide. You can watch thousands of movies and TV shows from Disney and other content providers in a single app. 

You can enjoy streaming via many devices, including smartphones, tablets, PCs, smart TV, and streaming media devices such as Google's Chromecast, Amazon Firesticks, Roku, DirecTV, and more.

While the app works exceptionally well on most devices, many Disney Plus Firestick users complain that their device hangs and stops working in the middle of streaming a movie or TV show. 

As frustrating as it can be, there can be several reasons your Disney Plus Firestick may not work. Many Disney Plus users are facing this issue with Disney Plus Firestick, and if you are one too, this article might provide a sure-shot solution. So, read on!

1. What is Disney Plus Firestick?

Before we learn about Disney Plus Firestick, let's get an idea about Disney Plus, in case some people don't know about it. 

Disney Plus is a comparatively new OTT platform launched in 2019 and is home to many movies and TV shows franchises of Disney, Pixar, Star Wars, Marvel, and more!

Disney Plus Firestick is a streaming tool or device that you can connect to your TV and enjoy content from all over the internet. It is also known as Amazon Firestick since the brand manufactures it but is famous as Firestick only. 

1.1 How to watch Disney Plus on Firestick?

You can stream Disney Plus on Firestick by simply installing it on the device. Below are the guidelines to do it. 

• Go to the Amazon Firestick home screen and look for the 'search' option.
• Once you find it, select 'Disney Plus.' You will find it under the 'Apps/Games section.
• Next, click on the 'Get' option under Disney+ and download it.
• Once the download is complete, wait for the app to install on the device.
• Now, open the app for Disney Plus to run on the Firestick. 

Once you get a hold of it, you can efficiently work your way to your favorite TV shows and movies on the Disney Plus app. 

1.2 What can you watch on Disney Plus?

Disney+ offers a wide array of video content, including everything from Disney, from classic to commercial movies. Whether it is a movie from the 1930s or 2022, you will find it all on Disney Plus. 

In addition to that, you will also find content from Marvel, Star Wars, Pixar, etc., on this app. Avengers Endgame, Captain Marvel, Star Wars Trilogy, and many more popular movies are ready for streaming on this app.

Amongst the TV series, you can binge-watch Ms. Marvel, Moon Knight, Loki, Wanda Vision, The Simpsons, Lizzie McGuire, etc., on the app. 

There are movies from all genres, such as romance, horror, thriller, mystery, fantasy, comedy, etc., available to stream on Disney Plus, and so much more to discover!

1.3 How much is the cost of a subscription to Disney Plus on Firestick? 

Initially, the subscription cost of Disney Plus in the U.S. was $6.99 monthly and $69.99 yearly. However, in recent months, it has been fixed on the standard rate of $7.99 and $79.99 monthly and annually, respectively. 

US subscribers can also get access to the Disney Plus Bundle, or simply Disney Bundle, which includes Hulu and ESPN Plus as well. The total cost of the monthly subscription is $13.99 with Hulu ads and $19.99 without Hulu ads. 

In another special bundle, Hulu+Live TV with Disney+ and ESPN+ costs $69.99 per month, and Hulu (without ads)+Live TV with Disney+ and ESPN+ will cost you $75.99 per month. 

There is no extra charge for streaming Disney Plus on Firestick. However, the expected cost of the Firestick is around $60. You can expect the following features with each subscription: 

• 4K UHD
• Downloadable content 
• Access to all Disney Plus video content 
• At least four simultaneous profile 
• HDR 10 + Dolby Vision and more 

With such a reasonable price, we think it is safe to say that Disney Plus is relatively cheaper than its competitors, including Netflix and Amazon Prime Videos. 

2. Why is the Disney Plus Firestick Not Working?

There are several reasons why Firestick Disney+ isn't working on your device. So, we would have to understand and go through all the possible reasons.

These reasons can range from problems with your streaming services to a bad internet connection to the operating system malfunctioning and other issues

By learning the underlying cause, we will be able to find the problem and fix the issue. 

3. How to fix the Disney Plus Firestick app not working issues?

Your Disney Plus on Firestick may not be working because of one or many of the following issues. 

3.1 Reset the Amazon Firestick device 

The first thing to do in case Disney Plus is not working on Firestick is to reset the Firestick device. Most of the time, resetting the Disney Plus Firestick works because it clears the cache, which, if built up over time, can cause problems in streaming. 

When there is an uncleared cache in the device, your app can crash, the screen may freeze, streaming can get slow, and more.

Now, you can reset the fire stick Disney Plus in two ways – 

• Force start – Hold the CENTRE along with the PLAY button present on the button of the Firestick and keep it like that for about 15 to 20 seconds. It will force the Firestick to shut down and reboot. 
• Restart – In this case, you will again forcefully hold the CENTRE key, head over to 'Settings,' find Fire TV, and then choose RESTART. 

If either method works, your Disney+ Firestick will start working smoothly. 

3.2 Reset the Wifi router or modem + check the internet speed 

Sometimes, there is an issue with the internet connection that causes the Disney+Firestick to cause streaming issues. 

So, first of all, ensure that your network has a bandwidth of at least 25 Mbps, if not more. Check the speed of Wifi connection, and if it is less than 25 Mbps, it may be a network issue.

Also, check if the networks are smoothly on other devices, such as laptops and smartphones. If not, unplug the modem for a few minutes and then plug it back. Once it resets, the chances are that your Disney+ Fire TV will start working. 

In case the Disney Plus won't load. Still, contacting the internet service and registering a complaint is recommended. Once the internet issue is resolved, you can connect to the Disney+Fire TV. 

3.3 Unplug your Disney+Fire TV as well as Firestick device

If the Disney Plus doesn't load after the fixes mentioned above, try unplugging your TV and Firestick for a while before restarting them. 

Start by simply unplugging the Disney+Firestick from the back of your TV or wherever it's set up. Next, switch off your TV and unplug it from the socket. Wait at least a minute or more before re-plugging the devices and see if the app is working again.

A little tip before you start the TV, press the power button on it and hold it for at least 30 seconds. If there is any residual power still left in the TV, it will drain and allow the TV to reset. 

3.4 Check for the Disney Plus servers

Your Disney Plus not working on Firestick can also be because the company's servers are down. Even though it is pretty rare for the servers of a company as huge as Disney Plus to go down, it is still a possibility. 

The best way to check whether Disney Plus' servers are down or not is by checking the app on various devices, like smartphones, laptops, PC, etc. 

You can also check the company's social media accounts to see if they have updated something regarding servers. In most cases, if the streaming issue is from the side of the company, their social media will give their subscribers an update regarding the same. 

Ask other subscribers in your area if their app is working without issue. If not, then the company shall resolve the problem in a matter of time. 

3.5 Uninstall and re-install Disney plus app on fire TV 

If Disney Plus on fire TV is not working well or is facing an issue, it is probably best to uninstall the app for a few minutes before re-install it. In case you are wondering how to do it, here is a small tutorial for the same.

• Choose settings in your Firestick.
• From there, go to applications. 
• Choose managing installed applications.
• Now, click on the Disney Plus app and press the 'uninstall' option.

Your app will be uninstalled in a few seconds.

To install it, go to 'application or app store,' search 'Disney Plus,' and press the 'install' option at the end. 

3.6 Check your Firestick for updates

If you haven't updated your Firestick, your Disney+Fire TV may cause issues of all kinds. So, check the settings to check for any updates in your Firestick device, especially if your Disney Plus is not working on TV. 

Follow the below steps to update your Firestick:

• Choose settings and choose the 'My Fire TV' option.
• From there, go to the 'About' section and install updates.
• Your update will be ready in a minute or so. 

One primary reason behind Disney Plus not working on Firestick is that people update the device once and forget about it. You will have to check for updates once in two weeks and keep updating to have uninterrupted streaming on Disney Plus. 

4. Why Rely On Firestick When You Can Watch Disney Plus Offline?

Even though watching your favorite movies and TV shows on Firestick is fun, what if we told you that this experience could be enhanced further? 

Yes, instead of going through the hassle of updating the app, checking the internet speed, and plugging and unplugging your device to make sure better working for the device, why won't you download the videos you want to watch?

Say hello to the software StreamFab Disney Plus Downloader, and once you learn more about it, you will know what we mean! 

4.1 StreamFab Disney Plus Downloader

To begin with, StreamFab has more than 80 million users worldwide who have successfully crossed 100 million downloads from this powerful software. 

If you are looking for further assurance, let's learn about some of the many impressive features of the StreamFab downloader. 

• StreamFab downloaded videos stay with you forever

Did you know that despite paying a heavy price for the subscription to Disney Plus, you don't actually own any of the content to view as many times as you like?

You might think that by downloading the videos in the app, you can watch them whenever you like, but that's not true!

Here is some fine print that you probably missed when you downloaded the Disney Plus Firestick app:

• Videos stay in your downloads section for only about 30 days, after that they are gone!
• Once you start watching something, you should complete it within 48 hours, else it will get deleted before you complete the episode!
• You can't download all videos on Disney Plus. Some videos are restricted.
• You cannot move these videos onto your computer or Smart TV. The download resides only in the app on the device on which you downloaded it

StreamFab gives you complete ownership of your videos. So which do you think is better?

• You can watch content from Disney Plus Europe or Japan

You can't access Disney Plus Europe, Japan, and German content with the Disney Plus US app. But with the Disney downloader software from StreamFab, you can access all that content and download it too!

• Faster batch downloads

With StreamFab downloader, there is no way that you'd have to wait around more than 10 minutes to watch a new episode or movie. 

Yes, it only takes about 10 minutes to download multiple episodes for you to enjoy from the comfort of your house.

• Watch videos in HD quality 

With StreamFab Disney Plus Downloader, you can download and save videos in 720p HD quality. You can also listen to the downloaded content in EAC3 5.1 audio quality. You won't have to convert the audio into another format since it currently supports nearly every device. 

• Auto-download of new episodes

Yes, with this stunning Disney Plus downloader software, you can get all the newly released episodes of your TV show on schedule. 

All you have to do is add your favorite TV shows to the queue and go on with your day. The downloader will do the rest and have your episodes ready to watch when they are released. 

• Choose your audio and subtitles.

StreamFab gives its users the option to choose from subtitles as well as audio that suits their language and choice. You can either pre-select or track the subtitles manually or the downloader's UI language. 

• Get your metadata

Managing several downloads can be a hassle, especially if the videos download like Number 1,2,3, and so on! 

StreamFab intelligently downloads metadata associated with each video to give you the episode name, star cast, direction, and all other details to help you catalog and save each video automatically.

4.2 How to use the Disney Plus video downloader?

Wrap Up

Disney Plus, not working on a Firestick is more common than you think; however, it can be a task to learn about the issue causing the glitch or problem in the device. 

Thus, instead of dealing with the hassle of checking what is wrong with your Disney Plus Firestick from time to time, you can save your favorite TV shows and movies offline. 

With the help of StreamFab Disney Plus Downloader, you can download Disney movies and shows, and other content with high-quality audio and video, along with all metadata, subtitles in languages of your choice, and much more.  You can have a hassle-free cinematic experience.

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