FAQ for StreamFab
-
When receiving the message" Some updates have been made to Netflix Downloader in this version. It is now faster, stabler and supports to download EAC3 5.1 audios. But, to make the updates work, please logout your Netflix account and re-login."
Please click OK, the Netflix account will be automatically logged out.
Then log in again . If you still get the same prompt, please log in with your email instead of your phone number to try it again.
-
What can I do when HBOMax can not log in?
Please clear up the "cache" folder at (C:UsersxxxDocumentsDVDFabStreamFab empcache) to try again.
-
What format does StreamFab download?
MP4 or MKV.
-
When using Amazon Downloader, Turbo-Speed icon is not working.
Turbo-Speed can only be used on YouTube Downloader, not for the websites in VIP Service.
-
What should I do if it shows the temporary directory is out of space?
You can change the storage output path ( or change to another disc or clean up the contents of the following two folders:
C:UsersxxxDocumentsDVDFabStreamFabOutput
C:UsersxxxDocumentsDVDFabStreamFabTempoutputTemp
-
What should I do if I submit the problem via Feedback and it shows failed?
Please take a look at your log directory. If the files in this directory are too large, you can delete the log file and try again, the default location for log file is:
C:UsersxxxDocumentsDVDFabStreamFabLog
-
Do I need to subscribe to the websites before using StreamFab to download the videos?
Yes.