FAQs

Yes, we fully support to download the Netflix videos in 1080p video quality, but for some videos which released by Sony Studio, like Madame Web, due to that 540p can be played back only at Chrome browser, and you can check the resoltion by click Ctrl + Shift + Alt +D keyborad when playing the video on Netflix. It's the limition of Netflix, not StreamFab problem.

Please uninstall the current version of StreamFab and then download and install the offline version of StreamFab at https://dvdfab.cn/mlink/download.php?g=StreamFab_x64, right-click on it to run it as administrator to see the result.

On YouTube, the high resolution of most videos is stored as VP9 or AV1 video codec. You need to choose VP9 codec if you want to download the 4K resolution.

1.Please delete the temp and log folder to see the result. 2.Do not use a VPN, or try using an IP address from the country corresponding to your Netflix account. 3.Please reset the password in the browser and then tick the option "Sign out all devices" and only leave StreamFab to try again. 4. In the Edge or Chrome browser, confirm whether you can log in normally. 5. Clear website cookie in browser to see if you can still log in.

Please log out of your hulu us account, restart the software, and log in again to your hulu us account.

1.Please first make sure the video itself has the subtitle. 2.Please make sure you have set the subtile format into "Remux into File" in Common Settings. 3.Please make sure you have enabled the subtitle when playback the video in the player. 4.Please try another player and playback the video to see the result.

Now newly released videos can only be downloaded as 720p, old videos can support 1080p.

For Apple TV Downloader, the new released videos (after 2021/11/01) will be downloaded as 480p, the videos released in the past can still be downloaded as 1080p.

Due to the upgraded DRM encryption, Canal+ videos can only be downloaded in 540p quality for the time being.