Privacy Policy
StreamFab ("Company," "we," "us," or "our") takes your privacy seriously. This policy describes how we collect, use, and process your information when you use our services.
1. Information Collection and Use
We collect specific data to personalize and improve our services, fulfill your requests, and analyze service performance.
- Usage Data: Software version, resource source, launch frequency, features used, and the total number of videos saved.
- Service Quality: Crash reports and technical data regarding the connection between your devices to ensure software stability.
- Preserve Metrics: Information on which videos are saved and average archiving speeds to optimize performance.
- Hardware Identification: Device type, operating system version, screen size, and internal storage details.
- Automated Data: IP addresses, "cookie" information, and the specific pages you request are automatically recorded on our server logs.
2. What We DO NOT Collect
To ensure your absolute privacy, StreamFab DOES NOT collect the following information:
- Phone numbers (yours or your contacts').
- The content of any text messages (sent or received).
- Personal music, photos, or videos stored on your device.
- The actual content of the media you backup via our software.
3. Cookies and Google Analytics
- Cookies: We use identifiers stored on your device to recognize your browser and analyze site traffic. You may manage cookie preferences through your browser settings.
- Google Analytics: We use Google Analytics to gather non-personal information regarding site activity. Data is transmitted to and stored by Google on servers in the USA.
4. Data Security and Storage
- Storage Location: All data collected is sent to and stored on Company servers.
- Security Protocols: We implement SSL (Secure Socket Layer) technology and maintain secured networks to protect your personal information.
- Third-Party Links: We are not responsible for the privacy practices or content of third-party sites linked to our website.
5. Your Rights and Compliance
- Children's Privacy: We do not knowingly collect data from children under 13. If discovered, such data will be deleted immediately.
- Data Management: You may opt-out of communications or request the deletion of your account information at any time. To exercise these rights, please use the contact methods provided below.
- Policy Updates: We may amend this policy from time to time. Significant changes will be announced on our website or via email.
6. Contact Information
For any questions regarding our privacy practices, to exercise your data protection rights, or for general inquiries, please choose one of the following methods:
- Email: Send a detailed message to support@streamfab.com.
- Support Page: Contact us via the sheet for further assistance.