1. What is StreamFab Extended Download Service?

StreamFab Extended Download Service: It is to help you download earlier and all versions of StreamFab program. Please go to the Member Center to download the previous version.

  1. What is StreamFab 3-Computer License?

StreamFab 3 Computer License: Priced as $29.99 USD -- It is to enable the license under your account to be able to use on total 4 computers at the same time.

  1. Are there any promotions now?

We are doing different sales from time to time, you may keep an eye on Promotion page.

  1. I am an existing AIO customer. Do I have a discount to upgrade to the full package?

Yes. There is an upgrade discount for StreamFab users to get StreamFab All-In-One, please go to the Member Center and click Dashboard> StreamFab icon and click "Upgrade Now" to get it at a best price.

  1. Can I have a discount since I purchased StreamFab?

Yes, you can go to the Member Center to check your exclusive discount.

  1. Why I cannot use the coupon I got?

The coupon code cannot be combined with other discounts and cannot be used for All-In-One and bundle products.

  1. Where can I input the coupon code?

The coupon code cannot be combined with other discounts and cannot be used for All-In-One and bundle products. You can click the blue words "Have a coupon code?" on the checkout page and then enter the coupon code.

  1. Can I update the payment method of my subscription order?

Yes. Please go to the Member Centerand click "Subscription" and go to the Active orders and click "Change Payment Method" per your need.

  1. What to do when it says payment failed?

Please change a browser to purchase again. Try to contact your bank to allow the transaction. Please change another card to purchase again.

  1. Are there any taxes or fees?

You may need to pay the VAT when checking out based on different region policies.

  1. Do you support installment payments?

No. StreamFab does not support installment payment at present. Payment via Cards are available for you to choose.

  1. Do you support transfer payments?

No. StreamFab does not support transfer payment at present. You can finish the payment via Cards.