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Can I use Apple Pay or Google Pay to purchase StreamFab?
No. StreamFab does not support Apple Pay and Google Pay.
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Do you support using PayPal for purchases?
No. Paypal has not been supported yet by StreamFab.
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What payment method do you support purchasing StreamFab?
StreamFab support payment by Credit Cards like VISA, Master Card, AMEX and JCB.
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What is the price plan of StreamFab?
StreamFab All-In-One has Lifetime plan for 279.99 USD with 5 Computer License. As for single streamFab product, monthly plan is for 39.99 USD, lifetime plan for 89.99 USD.
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I have StreamFab license under my account, then I purchased 3-Computer License for Mac. Why can't I use it on my other Mac computer?
StreamFab is sold for Windows and Mac license separately. If your original license is for Windows, the Multi-Computer you are about to purchase only works on Windows computers, not for Mac. To use it on Mac, you need to purchase Mac license separately.
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I have DRM Downloader. Why can't I not use Fanza Downloader and it ask me to purchase it?
Users who have DRM Video Downloader can get free video website services in VIP Service that will be newly supported in the future, but not including adult service, such as FANZA Downloader.
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When the new product releases, why do I still need to buy it even if I have purchased StreamFab All-In-One package?
The All-In-One package only contains the items available at the time of purchase, you can use the items you already have for lifetime. For new released items, users will need to get a license separately.
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I have lifetime All-In-One, it still asked me to buy, why?
The All-In-One package only contains the items available at the time of purchase, you can use the items you already have for lifetime. For new released items, users will need to get a license separately.
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I have lifetime license for StreamFab. Can I get update for free? Or do I need to pay again?
Yes. If you have the license you can always get update to the latest version for free, never need to pay again.
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How to claim the Amazon Gift Card?
If the All-In-One package you purchased offers the Amazon Gift Card as a gift, 30 days after the purchase, you can claim the gift card at the Member Center. Steps: 1. Go to "View My Products" 2. In the upper area, click the URL that reads "Thanks for ordering our All-In-One Lifetime Gift, you are offered Amazon Gift Card for free. Click here to get it.” 3. On the next page, follow the instructions to claim it. Note: The link in the Member Center to get an Amazon gift card is available 30 days from purchase and within 180 days.
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Why did my final bill cost almost 40 USD more than expected?
Your order includes two more items: StreamFab 3 Computer License: Priced as $29.99 USD -- It is to enable the license under your account to be able to use on total 4 computers at the same time. StreamFab Extended Download Service: Priced as $9.99 USD -- It is to help you download earlier and all versions of StreamFab. If you don't need them, feel free to cancel.
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How to cancel the subscription plan?
If you want to cancel the subscription, please go to the Member Center and click "Subscription" to cancel it per your need.