FAQ - View by Products

FAQ for StreamFab

  1. How to completely remove the scheduled download feature for scheduled tasks?

Please clear the "taskSchedule.ini" folder located in C: /Users/xxx/AppData/Roaming/DVDFab/StreamFab.

  1. Will downloaded videos disappear if my subscription expires?

No, it will not disappear and offline saving the downloaded video forever.

  1. Are the videos downloaded by StreamFab re-encoded and lossless?

No re-encoding and lossless.

  1. How to avoid StreamFab monitoring the links all the time?

Please click the button(☴) and then go to Settings>General,then uncheck the option "Monitor clipboard content".

  1. How do I delete the task queue?

Please delete the folder "taskdata" at C:UsersxxxDocumentsDVDFabStreamFab askdata

  1. 502Bad Gateway appears on the Fanza download page

Please clear up the "cache" folder at (C:UsersxxxDocumentsDVDFabDVDFabStreamFab empcache) to try again.

  1. Why is the download speed so slow?

As for the download speed, it's the streaming services allocating bandwidth.

5mbps sounds close to the minimum you would need if you were streaming HD content in real time.

You may also check your system resources, something else may be hogging your bandwidth.

  1. After installing StreamFab and opening it, the message "Entry Point Not Found when it starts up" prompts.
  1. My downloaded videos do not have subtitles, what should I do?

When the download is complete, please make sure that you have enabled the subtitles when you playback the videos. If you still have a problem, please contact our Service Team at https://www.streamfab.com/contact.htm

  1. Why I pasted the URL in the software, it failed?

The method of pasting the URL is only for YouTube related websites, not for VIP Services section.

For the websites in VIP Services, take Netflix Downloader for example, you may click Netflix and then search for videos you want to download, or paste the URL at the top URL bar of Netflix Downloader.