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Can I have a discount since I purchased StreamFab?
Yes, you can go to the Member Center to check your exclusive discount.
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Why I cannot use the coupon I got?
The coupon code cannot be combined with other discounts and cannot be used for All-In-One and bundle products.
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Where can I input the coupon code?
The coupon code cannot be combined with other discounts and cannot be used for All-In-One and bundle products. You can click the blue words "Have a coupon code?" on the checkout page and then enter the coupon code.
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Can I update the payment method of my subscription order?
Yes. Please go to the Member Centerand click "Subscription" and go to the Active orders and click "Change Payment Method" per your need.
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What to do when it says payment failed?
Please change a browser to purchase again. Try to contact your bank to allow the transaction. Please change another card to purchase again.
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Are there any taxes or fees?
You may need to pay the VAT when checking out based on different region policies.
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Do you support installment payments?
No. StreamFab does not support installment payment at present. Payment via Cards are available for you to choose.
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Do you support transfer payments?
No. StreamFab does not support transfer payment at present. You can finish the payment via Cards.
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Can I use Apple Pay or Google Pay to purchase StreamFab?
No. StreamFab does not support Apple Pay and Google Pay.
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Do you support using PayPal for purchases?
No. Paypal has not been supported yet by StreamFab.
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What payment method do you support purchasing StreamFab?
StreamFab support payment by Credit Cards like VISA, Master Card, AMEX and JCB.
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What is the price plan of StreamFab?
StreamFab All-In-One has Lifetime plan for 279.99 USD with 5 Computer License. As for single streamFab product, monthly plan is for 39.99 USD, lifetime plan for 89.99 USD.