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I have StreamFab license under my account, then I purchased 3-Computer License for Mac. Why can't I use it on my other Mac computer?
StreamFab is sold for Windows and Mac license separately. If your original license is for Windows, the Multi-Computer you are about to purchase only works on Windows computers, not for Mac. To use it on Mac, you need to purchase Mac license separately.
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I have DRM Downloader. Why can't I not use Fanza Downloader and it ask me to purchase it?
Users who have DRM Video Downloader can get free video website services in VIP Service that will be newly supported in the future, but not including adult service, such as FANZA Downloader.
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When the new product releases, why do I still need to buy it even if I have purchased StreamFab All-In-One package?
The All-In-One package only contains the items available at the time of purchase, you can use the items you already have for lifetime. For new released items, users will need to get a license separately.
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I have lifetime All-In-One, it still asked me to buy, why?
The All-In-One package only contains the items available at the time of purchase, you can use the items you already have for lifetime. For new released items, users will need to get a license separately.
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I have lifetime license for StreamFab. Can I get update for free? Or do I need to pay again?
Yes. If you have the license you can always get update to the latest version for free, never need to pay again.
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How can I merge my two emails into one?
Please go to the Member Center with one of the account and click "Profile" to to input your new email account, then all of your license will be under the new one.
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How to reset my password?
Please go to the Member Center and click "Profile" to change password.
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Where can I change my user name?
Please go to the Member Center and click "Profile" to change your user name.
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How to create an account for StreamFab?
Please go to https://streamfab.com/member.htm?a=register&t=per to create an account.
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What products do I have under my account?
Please go to the Member Center and click "View My Products" to check the liecnse you have.
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How to use my StreamFab license to another computer?
If you no longer use StreamFab on your current computer, you can deauthorize it from the current PC and then register it on a new one.
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How do I delete my authorization?
1. Please click on Menu button(?) at the top-right corner of StreamFab screen and find "Deauthorize' and input your email and password. 2.Go to the Member Centerwith your account and click "License" and find StreamFab to Deauthorize.