Frequently Asked Questions

1. Please click on Menu button(?) at the top-right corner of StreamFab screen and find "Deauthorize' and input your email and password. 2.Go to the Member Center with your account and click "License" and find StreamFab to Deauthorize.

Please exit the software first. Right-click on it to run it as administrator and then apply your account to activate/authorize the option(s) you have.

Please exit the software first. Right-click on it to run it as administrator and then apply your account to activate/authorize the option(s) you have.

A Single-User License can be used to authorize StreamFab product(s) on two computers, but the two computers cannot be run at the same time. If your computer dies/crashes, you can freely register the same license of StreamFab onto another one; if you no longer use StreamFab on your current computer, you can deauthorize it from the current PC and then register it on a new one.

Please download and install the latest version of StreamFab at Download Page, start up StreamFab and get into the main interface of StreamFab, click on Menu button(?) at the top-right corner of StreamFab screen. Find "Authorize" to enter your registered email and its password at StreamFab Member Center to activate/authorize StreamFab on the computer.

Start up StreamFab and get into the main interface of StreamFab, click on Menu button(?) at the top-right corner of StreamFab screen. Find "Authorize" to enter your registered email and its password at StreamFab Member Center to activate/authorize StreamFab on the computer.

Please download and install the latest version of StreamFab at https://streamfab.com/download.htm?start up StreamFab and get into the main interface of StreamFab, click on Menu button(?) at the top-right corner of StreamFab screen. Find "Authorize" to enter your registered email and its password at StreamFab Member Center to activate/authorize StreamFab on the computer.

You can download normal U-NEXT videos, but live has not been supported yet.

If the All-In-One package you purchased offers the Amazon Gift Card as a gift, 30 days after the purchase, you can claim the gift card at the Member Center. Steps: 1. Go to "View My Products" 2. In the upper area, click the URL that reads "Thanks for ordering our All-In-One Lifetime Gift, you are offered Amazon Gift Card for free. Click here to get it.” 3. On the next page, follow the instructions to claim it. Note: The link in the Member Center to get an Amazon gift card is available 30 days from purchase and within 180 days.

Please go to the Member Center and click "Profile" to input your new email account and then you can change it.

Please go to "Control Panel\Programs\Programs and Features" to uninstall StreamFab. After that open My Computer and go check if there is any related file left in C:\Program Files OR wherever you installed StreamFab, manually delete them. Also, please go to Documents to delete the StreamFab folder.

In the past period of time, the Amazon videos download use the re-encoding mode and can only support to download aac audio. Now download mode has been back to normal and can support EAC3, please update to the latest version.