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What should I do if a download fails?
"Don’t worry—failed downloads won’t consume your trial quota. Try the following steps: 1. Retry the download: temporary network drops can cause interruptions. 2. Update the CoApp: check for updates in the StreamFab for Browser settings, as outdated versions may cause compatibility issues. 3. Check your disk space: ensure your computer has enough free storage. 4. Restart your browser: this helps clear any temporary errors. If the issues still exist, please contact StreamFab Support for further assistance."
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What should I do if the video is not detected?
"Failure to detecting videos might be resulted by unique streaming formats or browser security restrictions. Please try the following methods: 1. Refresh the webpage. 2. Make sure the video has started playing. If the issue persists, the video might not yet be supported by the current version of StreamFab for Browser."
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Is CoApp safe?
"Absolutely. CoApp is an official application developed by StreamFab, verified by major antivirus programs. CoApp only runs when you initiate a download via the extension, and never accesses your personal files, browsing history, or any private data."
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Why do I need to install CoApp?
"The browser’s built-in security sandbox policy limits its ability to perform system-level operations such as video downloading. CoApp serves as the official desktop companion to the extension, safely and reliably handling these tasks. It enables faster downloads, higher success rates, and broader compatibility with more video formats."
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What is CoApp?
CoApp (Cooperative Application) is an essential desktop component of the StreamFab for Browser to handle the video downloading and decoding tasks, ensuring stable and efficient performance.