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To all StreamFab users,
We are aware that some users have encountered the issue of being unable to download while using our StreamFab. We deeply apologize for the inconvenience this may cause.
Our engineering department has already been alerted and is tirelessly working to identify and resolve these issues as quickly as possible. In the meantime, to facilitate a smoother resolution, we have compiled a basic troubleshooting guide to address common issues. We would be grateful if you could review the following.
Common StreamFab Cannot Download Errors & Solutions
Streaming video content has become a popular way to enjoy entertainment, but encountering issues with streaming quality can be frustrating. Here are common problems and solutions.
The analysis of the video URL on StreamFab has failed
A. Check-supported sites
Ensure that the website you are trying to download from is supported. Check the supported site lists of StreamFab.
B. StreamFab license authentication
Launch "StreamFab" and click on the red square in the upper right corner of the screen. A menu screen will appear, so click on "Authenticate."
C. Check for the latest version
There are two ways to update StreamFab to the latest version:
1. Use the "Check for Updates" feature.
2. Download the latest version of StreamFab from the Official website.
Why StreamFab Fail to Work on My Mac M1?
Solution to the frequent crashing of the StreamFab software on Mac M1 version, which usually requires restarting between downloads, is as follows:
We recommend that you completely uninstall the software, remove associated files, restart your computer, and then re-download and install the application from the website. This comprehensive process of uninstalling and reinstalling resolves the previous download failures.
Mac is Short of Space
If your Mac is running out of storage space, please follow these steps:
- The reason may be that the software is not automatically cleaning temporary files. Users have reported that uninstalling and reinstalling the software and completely clearing related folders resolved this issue.
- If you are using a NAS, you need to map the NAS path to your local system. Choose the drive letter for the storage path.
- Avoid using cloud services such as cloud drives as paths.
- If your Mac only has one full hard drive, changing the path will not work. The temporary path remains on the full disk.
- Check your system to see if the software has read and write permissions to the disk directory.
No Sound When Playing Downloaded Videos
This issue may be related to the software you are using for playback or its settings. As a general recommendation, try using VLC or PlayerFab to play videos.
Error Code 306/307/308 & How to Fix [2024]
Due to the DRM upgrade on January 25, 2024, there may be some download failures (error codes: 306/307/308) when using StreamFab to download newly released videos from streaming services.
Developers are currently investigating this issue, but it may require some time. 🙇♂️.
Error Code 314 & How to Fix
Recently, StreamFab has received feedback regarding the StreamFab 314 error code. Upon testing by our technical team, the 314 error code appears to indicate excessive usage by trial users. Perhaps you have reached the trial limit of StreamFab.
- We encourage you to register a new account and receive a free trial. This will promptly resolve the StreamFab 314 error.
Why The Resolutions of Downloaded Videos are Different?
Many users have doubts about the quality of downloads from StreamFab. Some videos can be downloaded in 8k/4k/1080p resolution using StreamFab, while others can only be downloaded in 702p/480p.
In fact, StreamFab has already achieved the highest download quality for streaming services.
There are two main reasons why some videos cannot be downloaded in high resolution:
- The highest quality that videos can be played in browsers is restricted, which limits the download quality.
- High-quality videos are encrypted using Widevine L1, FairPlay, or PlayReady, which prevent from being downloaded.
502 Bad Gateway Errors & How to Fix
The 502 Bad Gateway error indicates a communication issue with the server. In such circumstances, kindly remove the "cache" folder located at "C:/Users/xxx/Documents/StreamFab/temp/cache" and retry the operation.
StreamFab Problems with VIP Services & How to Fix
If You Cannot Download Amazon Videos with StreamFab
If you encounter any issues while using StreamFab Amazon, we suggest checking the region settings in your account interface and ensuring they match the Amazon website when you begin analyzing Amazon Video.
When it comes to the default audio language on Amazon, it is usually related to settings. Please make sure you have selected the correct language in your account settings.
If You Cannot Download Hulu Videos with StreamFab
We recommend that you first log out of your Hulu account, restart the application, and then log back into your Hulu account and try again.
If You Cannot Download Max Videos with StreamFab
HBO Max has now been upgraded to Max. In order to keep up with the latest streaming trends, version 6128 has retained HBO Max while adding Max.
If non-US users are unable to download HBO Max videos, please check if StreamFab is running version 6127. If so, please upgrade to version 6128 to resolve this issue.
If You Cannot Download Netflix Videos with StreamFab
a. Cannot download 1080P Netflix Videos
Netflix has implemented new DRM encryption to protect its content. For parts of the newly released episodes and movies on Netflix, it maybe failed to download in 1080P. In fact, most downloaders have encountered this issue.
- However, StreamFab now permits you to download 1080p Netflix videos now. This is available in StreamFab 6.1.4.7 and the following versions.
b. Login problems
You can log in normally on the Netflix website, but when you enter the same email address and password on StreamFab, a message appears indicating that the password is incorrect.
*Try resetting the password using the browser, log out by selecting the "sign out on all devices" option, and then allow the client to log in again.
c. HDR videos
In order to stream high dynamic range (HDR) videos, users must ensure that their Netflix subscription includes this feature.
- Please note that each case is unique and these are generally useful suggestions, not necessarily able to solve every existing problem. If the above solutions cannot resolve the issue of your StreamFab not working, please feel free to contact us.
FAQs
We suggest first checking if the video is able to be played in your browser. Some videos may only be playable in certain applications. Try copying the video link and pasting it into your browser software. If the analysis and download process successfully initiates, then your video should be supported.
However, if you are unable to download the video, please contact us to gather relevant information so that our development team can assist you in troubleshooting and improving.
The available download amount will automatically resume the next day after reaching the limit of 100 for a particular service.
Navigate to the "Settings" of the device and inspect the "General" section. At the bottom of this section, there should be an option that allows downloads to start automatically at a specific time every day. If this option is set, the downloads will resume at the scheduled time the following day.
Conclusion
We deeply apologize for any inconvenience caused by the operational issues with StreamFab not work problems. At the same time, we sincerely appreciate the time and effort you have taken to share your concerns with us. This information is of utmost importance to us, as we value customer feedback and strive for improvement.
We thank you for your understanding and cooperation, and hope that this guide will assist you in resolving any StreamFab cannot download issues. Furthermore, should you encounter any further issues or come across any unaddressed content in this guide, please do not hesitate to contact us. We will make every effort to ensure you have the best video downloading experience with StreamFab. Please accept our sincere apologies once again. 🙇♂️.